1. Accepted Payment Methods
We strive to make your purchasing experience as smooth and secure as possible by accepting a wide range of payment options.
We currently accept the following methods:
- Credit/Debit Cards: Visa, Mastercard, Maestro, American Express (Amex)
- Digital Wallets: PayPal, Apple Pay, Google Pay
- Other: Shop Pay
Please Note: All orders must be paid for in full at the time of purchase.
2. Currency for Transactions
All prices displayed on our website and all transactions processed are in Great British Pounds (GBP/£).
- If you are purchasing from an international location, your bank or payment provider will handle the currency conversion at the time of purchase.
- The final amount charged to your card or account may vary slightly due to exchange rate fluctuations and any fees applied by your bank.
3. Payment Security and Protection
We take your security seriously. All payment processing is handled through secure, encrypted third-party payment gateways, ensuring your sensitive data is protected.
- Secure Processing: Your payment information (credit card numbers, etc.) is never stored on our servers. It is securely transmitted directly to our payment processor using Secure Socket Layer (SSL) technology for 256-bit encryption.
- Data Protection: We comply with the Payment Card Industry Data Security Standard (PCI DSS) to safeguard your personal and payment information.
- Trust and Confidence: Our secure checkout process is designed to prevent fraud and maintain the highest level of confidentiality. Look for the padlock icon in your browser’s address bar when you are on the payment page, which confirms the connection is secure.
4. Payment Issues and Queries
If you encounter any issues during the checkout process, such as a declined payment, please:
- Verify the card details (card number, expiry date, and CVC/CVV) are correct.
- Ensure you have sufficient funds available.
- Contact your bank or payment provider for assistance.
For all other payment-related questions, please contact our customer service team at admin@tillrollempire.co.uk.